Apr 11, 2019

Clint Wadsworth

Extremely knowledgeable and competent

May 29, 2018

Ardell

Mid-Shore electronics was recommended to me by a friend in our boating club. Best recommendation I've received in years. I contacted Frank Derringer and worked out a system and an installation that was perfect for me and the boat. The work was done over the winter when the boat was laid up at a nearby yard. This spring, I got to try everything out. Great work, quality installation, and the system lives up to its billing. Plus Frank and crew are there to help me with the questions I've had about the new system

Feb 20, 2018

SeaGator Girl

from Williamsport, MD

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Deep water slips right at the shop. Installers / techs are great to deal with. 50 amp electric included which is awesome in the summer heat and saves paying travel time for service work. Installers / techs are great to deal with and always on a first name basis. Have used them several times over the past few years. MSE sends their techs to factory schools each year for up-to-date training certifications. They listen to what you want and work in that direction. Sometimes I have a preference on layout or products and sometimes I let them use their professional judgement and it always works out. There is a restaurant next door and a nice walk to downtown and the municipal marina. It's also cool to watch the commercial crabbers docked next door come and go. Can't imagine going elsewhere on the bay for any electronic or electrical needs.

May 31, 2017

Bay Wind

from Annapolis, MD

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My wife and I were in the municipal marina a couple days after Memorial Day and our Xintex propane system would not come on. Long story short, I called Mid Shore Electronics and Frank answered the phone. We discussed a few possibilities and he stated he wasn't sure if he could get a tech but would call me back in 10 minutes - and he called back. Yes he was able to send someone over, but the best part was he kept me informed as to when and what there thoughts were regarding the problems and brought enough parts to install a new system if necessary. Just a breaker and we were back up and running in a half hour. Then Frank calls to say his tech was only there for a half hout and he didn't feel right to charge me for a full hour and the breaker so he credited the breaker needed as no charge. Bottom line they communicate and are fair! Thank You!

Sep 08, 2015

Richard Sanger

from York, PA

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Mid-Shore Electronics has earned our repeated patronage over our many years on the Chesapeake. They have always been very knowledgeable, responsive and customer service oriented. We are always impressed by their workmen, both young and old. When our entertainment sound system purchase from them had an expired warranty and failed, Frank did everything in his power to advocate for us with the manufacturer. By the time we purchased a newer generation of the same system, we were impressed by the suggestions to upgrade our systems, and were able to make our electronics systems even better. Well done, Frank and Mid-Shore Electronics!

Jun 11, 2017

Neil Richard

from Jupiter, FL

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Frank, the owner of Mid Shore, as well as his technicians could not have been more accommodating. We needed to replace a damaged battery as well as an inadequate battery charger. Not only did Mid Shore rearrange their busy schedules to help us out, but Frank the owner actually called on Sunday morning to ask if all was well. I couldn't recommend them more highly.

Jun 16, 2017

Pete Walzer

from Rockville, MD

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I installed a Furuno chart plotter and AIS electronics. I could not fathom the best way of connecting everything with my old Nema 183 GPS. They did a great job of hooking everything up and making it work. Not cheap but great work.

Oct 08, 2014

Fryedaze

from Solomons Island, MD

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We had a complete upgrade of our electronics at Midshore. Frank gave us a great overview of all the available systems and helped us choose the systems we wanted. The ability to actually use the systems in the shop is a must for choosing the system you want. We came to the docks at Cambridge and work promptly started Monday morning. Frank advised that I should help with the install so I would know the details of the equipment on our boat. I had a great time with my involvement during the install. The install of new Digital Radar, two e series touch screen displays, GPS, AIS transponder and associated antennas went flawlessly. The system works great!. The techs are professional and understand customer service.

Oct 21, 2015

FlyNFish

from Norfolk, VA

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Recently had a second boat outfitted with electronics through Mid-Shore, and they did another fantastic job! Had an issue the the Garmin radar (12kw) on my Regulator, it was suggested to contact Mid-Shore as they are a Garmin Authorized warranty/repair facility. Frank went over and above to try and get Garmin to fix the radar under warranty, but the unit was just too far out. Ultimately, I decided to replace the Garmin system with a brand new system, Furuno. I am in Norfolk, so I was a little hesitant in using a out of town installer, but I knew that Mid-Shore would do a good job as they had done for me previously. The install took about 2 1/2 days and the 2 technicians did great job and were very attentive to any and all questions. They spent about 2 hours with me on the water after the install was done going over everything, making sure it functioned properly and answering my questions! There was one small issue in getting the VHF's to "talk" to the new Furuno units. Frank and his guys did their homework and figured out what it would take to get things working. Frank sent another technician back to Norfolk at no charge to me to complete the job!! You can't ask for better service than that. Frank and the technicians always returned my emails/phone calls and took the time to answer any questions. The customer service provided by Mid-Shore is outstanding!!

Oct 28, 2015

J-Raoul Daniel

from SY Marinade, Montreal

We came to Mid-Shore Electronics to have a Furuno FA-50 AIS transponder and Navtex installed on our Furuno TZT9. The unit was 2 years old and just out of warranty. During the trip from Montreal to Cambridge, MD, it overheated and shut down randomly, although it had already been sent once to Furuno for repair in 2014. The team at MSE did a great job and were very collaborative. We could do all the side jobs to save money, leaving the most difficult tasks to their expert hands. However, they couldn?t enter data on the AIS. Our TZT9 was really troublesome. Frank Daringer thought we didn?t get our fair share of good electronics from the manufacturer and went all the way up at Furuno to get us a new unit for free, although we didn't buy the unit from MSE! We now have a fully functional system, and MSE deserves all our gratitude for this great outcome. We are also grateful to Furuno for standing behind their product. We had to stay at MSE's new docks for a few days at no charge and enjoyed our stay in downtown Cambridge​

May 22, 2017

David Bock

from New Orleans, LA

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While transiting from Florida to the Canadian Maritimes I contacted Mid Shore Electronics on short notice requesting time to install a backup battery in our AIS & to correct coupling of the nav to autopilot. They offered complimentary berthing in front of their facility. Their shop has an extensive workbench with testing equipment and a large inventory of equipment and parts. I arrived on Sunday & they were on the boat early Monday morning. 

My electronics are 12 years old and requires more knowledge & skill than the current generation of plug and play equipment. The owner Frank came aboard and with his 25+ years of experience recommended improvements necessary to resolve my problems & added a few items to our list.

We were delayed a few days waiting for parts & they were most accommodating with local information & access to food provisioning. Frank & his crew allowed us to helping in the rewiring & R&R of equipment to keep the labor charges down while they explained everything thoroughly.

The last day Frank did a lengthly sea trial fine tuning & further explaining the upgrades installed.
I would definitely trust MSE to tackle anything electronics from minor repairs to major installations.

​

David Bock
M/V Salty Dawg
Nordhavn 5504

May 22, 2017

Tony Freiji

From Ocean City, MD

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I don't normally write reviews, but excellent work deserves to be appreciated. Frank and his staff are top notch. They re-did my Garmin NMEA 2000 backbone wiring, rigged up my RIGID LED bars, and ran a separate relay for my underwater lights. Sure, you may find that these guys are priced on the higher end of some other quotes you may receive, but you get what you pay for (e.g., Mid-shore heat shrunk all my wiring connections, which is way above the standard). My wiring is now commercial vessel grade thanks to Frank and his crew. I will be back.

Nov 30, 2016

Bob Wenneson

from Easton, MD

Have used them twice for work on my downeaster style cruising powerboat, both times at my marina in Easton, two different guys. Once for a malfunctioning garmin depthsounder in 2015 summer, and then to install and get operational new inverter/charger this 2016 Spring. Both times guys knew what they were doing, got all working great, and billing seemed 100% fair. And didn't mind my hovering to understand as much as I could absorb on what was the problem and the fix. And advance meeting with the business owner Frank to troubleshoot my symptoms and conclude I could buy the needed inverter cheaper myself via internet went smoothly too. I'd use them again first choice.

Jun 07, 2016

Captain LSJ

from Fort Lauderdale, FL

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While in Cambridge I started having issues with my long range VHF radio and called Mid Shore Electronics. Frank Daringer could not have been more helpful, no problem too small. Over the phone he talked me through some diagnostics and later gave me a part to try before looking to the top of the mast were it would it would get a lot more expensive. He also offered his dock if going up the mast was required. 5 star service. 

Nov 20, 2015

John P. Daigle

from Bradenton, FL
When we decided to add a new suite of electronics to our trawler, we spent some time at the Annapolis Boat Show meeting with supplier/installers. The one that stood out was Mid-Shore Electronics. Frank Daringer, the owner, spent a lot of time with us patiently listening to our ideas and doing a thorough needs analysis (we are full time cruisers with upper and lower stations). The next day, we received a written quote from Frank that correctly captured every detail discussed. He even offered us a trade in allowance on our 10 yr old Furuno system. It was not difficult deciding to move forward with he and his company.

He invited us to bring the boat to his Cambridge facility which is located on the water and which has several docks for doing installations. He does not charge for dockage or power and an additional savings is gained because there are no travel costs. He even gave us use of one of his service vans for running errands. His facility has an impressively large inventory of any and all items needed to do a complete installation smoothly with no delays waiting for a part. 

Greg, Gene, Chris and Dan were knowledgeable, personable and professional and worked togather well as a team. MSE also has an owner assist program that allowed me to work with them running wires and cables so I would have a thorough knowledge of the system layout. 

The labor hour estimate in the quote was on a par with the other quotes we received. However, the project was completed 15% under the labor budget and exactly on budget for the hardware. Here is a company that does not over-promise or under deliver.

KUDOS to MSE for such a positive experience.

Mid-State has two locations, a fleet of service / installation vans and talented people who aim to please.rite a catchy description to grab your audience's attention...

Jun 08, 2016

Eric Bowden

from Orland, ME

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The prior owner of our newly purchased used boat had been a regular of Mid Shore for years with an extensive electronics package sold and installed by MSE in 2014. When I had issues this spring with the radar not being "seen" by the MFD, Frank and crew did all they could to troubleshoot the issue as if I had been the original customer! I really appreciate the great service to potential customers that have not yet spent a dime with them. I've been impressed from my first contact at the spring Annapolis Show in April. If only all marine service businesses could offer this kind of service! 

Dec 31, 2016

Tim from SV Links

from Woolford, MD

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Needed electronics after a close lightning strike. The boat is currently in Florida, so since I was very satisfied with prior service from Frank at Mid Shore Electronics, I contacted Mid Shore. They had the parts I needed and spent time showing me how to install them. Great price and service!

Sep 02, 2016

Captain CDD

from TX

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What started off as a nightmare turned into a really rewarding experience, thanks to Frank Daringer and all the employees I came in contact with at Midshore Electronics.

My boat was struck by lighting in the spring of this year while in the Inner Harbor and after some unpleasant dealings and foot dragging, the boat was patched enough to limp its way to Cambridge where I was met with friendly and helpful folks.

From the moment I passed through the draw bridge, docked my boat, to sitting down to grab a bite a to eat (a few doors down, great restaurant) where we began the discussion of what the project would entail. We brainstormed on my wish list and after lunch I knew I had to deal with insurance and they would inspect my boat and identify the extent of damage.

Of course insurance and the related paperwork is no fun and Frank provided assistance with this additional headache, we discussed the damage that occurred, he also reviewed with me the schedule on what to expect, discussed all the various product options available and I knew in the end I was looking at a quoted 4 week stay, ugh.

However, the 4 weeks included free slippage, WIFI, and get this, Frank went above and beyond the call of fantastic service and loaned me a company vehicle to run errands which allowed me to restock my boat. That was a pleasant surprise and gesture.

About 2 weeks into the project they called me to tell me they found a bad part on my charging system and of course this concerned me that my estimate was going to be shot and that this project would be like most projects of poor estimates of time and labor costs, but I hung in there with their constant reassurances that we are doing the right thing, and it is their job to do it right the first time.

A week later my phone rings again, and with dread I answered it, and to my surprise I find out that my boat is ready and it is time to take it out for training me and testing the boat's new system.

We took the boat out 2 days in a row, the first for about 3 hours and the next day for about 2. I was trained, challenged, and then later QUIZZED on the operation of my new Garmin system. It was fun, informative and I enjoyed the fact they were committed to having me as a part of the testing process, I learned interesting bits of info and I was excited about my new equipment and relieved that the overall condition of my boat was sound before I took off north on the ICW. And thankfully I passed the hands on test, whew!

Final tally of the work, I was originally quoted 140 hours, they came in at 131.5, they not only beat their billing estimate; it only took 3 weeks instead of the quoted 4 to complete the work, fix the unplanned bad part they found during the course of their work and finally to train me!

This was a major refit project! Now ask yourself how often does that happen, beat the estimate on time and labor?! Not very often, if ever.

Quite simply, this experience from start to finish was managed by a friendly and professional group of people, who understands that quality service involves anticipating a customer's need, meeting the customer's expectations, and delivering the product and services as promised.

There are so many complex electronics available to the consumer now a days, and I'm glad that my expectations of a system that I could handle and understand was met. I was not oversold or pressured into buying anything I wasn't comfortable with, or exceeded my needs. The Garmin system is so easy to use and I am glad I settled with their recommendation.

I will be back later this year to get the generator and solar panels we discussed during my stay in Cambridge. I highly recommend Midshore electronics for their friendly and helpful attitude, their attention to detail, the quality of work, awesome training interactions, fantastic products and a beautiful and convenient location in Cambridge.

Two words: excellent experience!

Thanks again ya'll, I'll be back!

Charlene

Oct 11, 2016

Tony Foglia

from Tuckerton, NJ

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Lost my auto pilot on the way to the 2016 Sailboat show in Annapolis it was still was only 3 years old. Went to the GPS store booth and talk to Scott the supplier I parched it from. Scott took me to the Garmin Booth and introduced me to Andy, the autopilot expert, Andy brought me to the MSE booth and introduced me to Frank when said bring the boat to his Shop in Cambridge on Monday. I got there in less than a half hour they identified the problem and had the part on order, while I was there I have them look at a few other small time I was going to address when I get back home but since I had them I my boat it made sense to let them address those items. 
Frank offered me free docking and told me where to go around town for food and supplies. Southern Hospitality at its finest will worth the trip and detour. They treat you like a friend not another job. t makes it interesting? Write a catchy description to grab your audience's attention...

Oct 15, 2016

Sonny Briley

from Nashville, TN

We recently visited Mid Shore to discuss upgrading electronics on our trawler. Greg did a great job explaining the benefits of each system they carry and answering our many questions. After choosing the Garmin package he explained I could help with the installation and save some in installation cost. They provide free dockage while working on the boat and offer use of a service van for local errands. They specialize in electronics and we were very satisfied with the service we received. 

Nov 30, 2016

Mark Vernon

from Wallingford, PA

From my first contact at the Annapolis Sailboat Show to my sea trial this team was not only technically knowledgeable, but extremely customer service focused from the staff at the front desk to the owner. I had a complete Raymarine install including chartplotter, radar, autopilot, vhf, ais and more. I would definitely travel the extra hours again to get my boat to them. I wish all marine services were this good!!